Have questions ?

General questions

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• Who is qualified to open an account with Terawulftoken Cloud mining services ?

  Any individual (except for persons under the age of 18; as well as citizens of any countries where the Company does not provide their specified services).

• How do I start investment with Terawulftoken ?

  All you need to do is signup, After registration, login into your Dashboard then go to deposit page and make your first deposit.

• Is it free of charge to open an account?

  Yes, it is totally free of charge.

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Account Questions

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• How long does it take to make my account active?

  Your account will be active immediately after registration.

• How can I control my account?

  In order to control your account you need to use navigation menu in the left side of our website.

• May I change my account details?

  You may change your account details on Profile page.

• How secure user accounts and personal data?

  All stored data on our servers remains protected via encryption technology all the time. All account related transactions done by our clients are mediated exclusively via secured internet connections.

• How many accounts can I open on the site?

  Any client can have only one account. In the event of multiple registrations from your device we have rights to suspend all of your accounts.

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Deposits Questions

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• How may I make a deposit?

  You may make your deposit by choosing any Mining Contract of your choice, then type your desired amount in the 'Amount' field, choose payment system and click 'Proceed'. Follow further instructions of your payment system.

• When will the deposit be activated?

  Deposit is done immidiately, for some reason it could take some time due to network confirmation.
  If your deposit hasn't appear in your account for a long time, please contact us.

• How can I withdraw my profit?

  In order to withdraw your profit you need to navigate to "Withdraw" page on your Dashboard. Please input payout amount and choose payment system which you have used for making your deposits.

• How soon after withdrawal request will the money appear on my payment account?

  Your request will be processed instantly. We do everything possible to reduce awaiting time of our clients.

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